Terms of payment and delivery

Effective from 10 November 2026

Prices

The prices shown in the webshop are gross prices in Hungarian forints (HUF) and include 27% value added tax (VAT). The prices do not include the delivery cost, which the webshop calculates before the order is finalised and shows as a separate item in the order summary.

When you use the site in a language other than Hungarian, prices are also shown in euros (EUR) for information only. The final amount payable is shown on the checkout page and on the payment page.

If you are purchasing as a business registered in another Member State of the European Union with a valid EU VAT number, or for delivery to an address outside the European Union, our customer service (info[kukac]zgm[pont]hu) will provide information on the tax details before you place your order.

Payment methods

• Online card payment (Barion) – after you place your order, the system redirects you to Barion’s secure payment page, where you can pay by bank card, Apple Pay, Google Pay or Barion balance. Your card details are not passed on to us. The service is provided by Barion Payment Zrt., an institution supervised by the Magyar Nemzeti Bank (Central Bank of Hungary) (licence number: H-EN-I-1064/2013). After successful payment, we will confirm your order by email. If the payment is unsuccessful, you can try again from the confirmation email and from the page showing the payment result.
• Bank transfer in advance – after you place your order, we will email you our bank account number and the amount payable. We will dispatch the parcel once the payment has been received. Please include your name in the payment reference.

Cash on delivery is currently not available.

Delivery

Our products are delivered to your door by the DPD courier service.

• Hungary: the parcel is usually delivered within 2–3 working days of the order (for bank transfer in advance, of receipt of the payment). Delivery is free of charge for orders above the value threshold indicated on the checkout page.
• European Union and other countries: the delivery charge varies by destination country and is shown on the checkout page when you select the country. Delivery usually takes 4–6 working days.

The delivery charge may depend on the destination country, the total weight of the products ordered and the payment method selected. DPD will notify you of the delivery by email or SMS. If we are unable to deliver within the stated time, we will inform you without delay; the time limit for performance is no more than 30 days.

Please check the parcel on receipt in the presence of the courier. If the parcel is damaged, have a damage report drawn up with the courier or refuse to accept the parcel, and let us know.

Invoice

We issue an electronic or paper invoice for your purchase and send it to the billing details provided with your order.